Category : Real Issues Real Answers

Real Issues. Real Answers: Optimizing Deliveries

1 week ago

For LBM dealers, nothing happens until a sale is made. For our builder customers, nothing happens until the material arrives on the jobsite. Deliveries are an important and fundamental service … Read More

Five Ways To Beat Amazon

2 months ago

While some LBM dealers are just starting to consider how online retailers like Amazon may affect their bottom line, a small-town Arkansas dealer has already climbed that hill. In Mountain … Read More

Real Issues. Real Answers: The Amazon Factor

2 months ago

For retailers in a growing number of industries, Amazon.com has proven to be a relentless competitor. (Fun fact: relentless.com actually redirects to Amazon.com). Thanks to the bulk and logistical realities … Read More

Real Issues. Real Answers: Managing Generational Transitions

2 months ago

In a very real sense, our companies are our people. They’re what set us apart from the competition, and they’re a big reason for our successes. Still, they’re people…and people … Read More

REAL ISSUES, REAL ANSWERS: To Non-Compete Or Not?

3 months ago

The LBM industry at large is wrestling with a shortage of qualified help. With business up at least modestly in many markets, this problem gets amplified. Though there is no … Read More

REAL ISSUES, REAL ANSWERS: Desperately Seeking Good Salespeople

5 months ago

Real Issues. Real Answers Finding and keeping good people has emerged as the number one challenge facing LBM companies. And since nothing happens until a sale is made, there’s extra … Read More

REAL ISSUES. REAL ANSWERS: Razor Thin Margins

6 months ago

Real Issues. Real Answers This month’s question came from a dealer in Northern California, who wrote: “If a rising tide raises all boats, why do I feel like a submarine? … Read More

REAL ISSUES. REAL ANSWERS: Competing With Vendors

7 months ago

Real Issues. Real Answers THIS MONTH’S QUESTION came from Kim Wild at Carter Lumber, Luddington, Mich., who wrote: “Our issue involves dealing with two-steppers that partnered with us through the … Read More

REAL ISSUES. REAL ANSWERS: Marketing On A Budget

8 months ago

This month’s question came from a reader in Kentucky, who wrote: “Our question involves marketing on a budget. There are so many alternatives, but only so much money to go … Read More

REAL ISSUES. REAL ANSWERS: The Sales/Relationship Connection

10 months ago

This month’s question addresses the challenge for a new salesperson to generate sales in a relationship-oriented industry. It’s a tough question with no easy answers— but one that resonated with … Read More