Category : Real Issues Real Answers

Real Issues. Real Answers: Material Takeoffs: Good or Bad?

August 10, 2017

At what point does a value-added service effectively work against us? One prime example is material takeoffs, which most LBM dealers provide to their builder customers either for free or … Read More

Real Issues. Real Answers: Managing Evolving Inventories

July 18, 2017

“Evolve or die.” That jarring little sentence from an LBM Journal reader packs a powerful punch, and in today’s LBM industry, it is more relevant than ever. Not only is … Read More

Real Issues. Real Answers: Creating Great Employees

June 6, 2017

As far as your customers are concerned, your employees are your company. With housing and remodeling heating up, and LBM dealers reporting difficulty attracting next-gen workers to complement their aging … Read More

Real Issues. Real Answers: Optimizing Deliveries

May 16, 2017

For LBM dealers, nothing happens until a sale is made. For our builder customers, nothing happens until the material arrives on the jobsite. Deliveries are an important and fundamental service … Read More

Five Ways To Beat Amazon

April 6, 2017

While some LBM dealers are just starting to consider how online retailers like Amazon may affect their bottom line, a small-town Arkansas dealer has already climbed that hill. In Mountain … Read More

Real Issues. Real Answers: The Amazon Factor

April 4, 2017

For retailers in a growing number of industries, Amazon.com has proven to be a relentless competitor. (Fun fact: relentless.com actually redirects to Amazon.com). Thanks to the bulk and logistical realities … Read More

Real Issues. Real Answers: Managing Generational Transitions

March 14, 2017

In a very real sense, our companies are our people. They’re what set us apart from the competition, and they’re a big reason for our successes. Still, they’re people…and people … Read More


February 9, 2017

The LBM industry at large is wrestling with a shortage of qualified help. With business up at least modestly in many markets, this problem gets amplified. Though there is no … Read More

REAL ISSUES, REAL ANSWERS: Desperately Seeking Good Salespeople

January 3, 2017

Real Issues. Real Answers Finding and keeping good people has emerged as the number one challenge facing LBM companies. And since nothing happens until a sale is made, there’s extra … Read More


December 1, 2016

Real Issues. Real Answers This month’s question came from a dealer in Northern California, who wrote: “If a rising tide raises all boats, why do I feel like a submarine? … Read More