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Category : August 2017

Real Issues. Real Answers: Material Takeoffs: Good or Bad?

August 10, 2017

At what point does a value-added service effectively work against us? One prime example is material takeoffs, which most LBM dealers provide to their builder customers either for free or … Read More

How to Protect Your Business From Credit Card Fraud

August 9, 2017

One recurring theme I hear when lumber dealers ask me about getting into the online retail business is how to deal with credit card fraud. Due to recent changes in … Read More

Editor’s Note: Knowledge as a Service

“I don’t make mistakes.” That’s what my 9-year-old son insisted as I drove him to camp yesterday. He was frustrated that his coach didn’t count a crucial goal during a … Read More

In Depth: Caulks, Sealants & Adhesives

August 4, 2017

Dealer knowledge is key to helping buyers match up building materials with the right caulk, sealant, or adhesive. ABOVE: Huber Engineered Woods’ AdvanTech subfloor adhesive is engineered to combine with … Read More

Tough Call: The Tough Case of Stonehead Homes

August 3, 2017

During the 30-plus years you’ve been operating an independent LBM business, you’ve seen a lot of changes, which has introduced a number of great opportunities and an equal number of … Read More

Vassar Building Center: Hiring Helps

How Vassar Building Center Hired Its Way to Success When Mike MacKay hired three outside salespeople instead of just one as he was supposed to, it helped that the owner … Read More