Category : Bob Heidenreich

Exclusivity and buybacks are keys to winter buy deals

February 20, 2018

As dealers are working on winter buys, it’s important to keep in mind that the lowest price from a manufacturer doesn’t always equal the highest profit potential for your lumberyard. … Read More

Winter is a good time for vendor reviews

January 17, 2018

It seems that the only time you notice major issues with a vendor is when you’re just too busy to deal with it. That’s why I recommend taking some time … Read More

How national trade shows grow your business

December 4, 2017

I think that too often LBM dealers get comfortable in their own region and miss out on trade shows that are outside of their local market. Some of the best … Read More

Five steps to start selling online

October 24, 2017

At the LBM Strategies Conference last month, I sat on a panel discussion centered around e-commerce and how lumber dealers can get started selling online. Since then, I’ve fielded a … Read More

The most important rule of selling composite decking

September 8, 2017

If you’re anything like me, for a lot of things in life, you tackle a project head on right away and if all else fails, you read the instructions. This … Read More

How to Protect Your Business From Credit Card Fraud

August 9, 2017

One recurring theme I hear when lumber dealers ask me about getting into the online retail business is how to deal with credit card fraud. Due to recent changes in … Read More

How Much Weight Can My Deck Hold?

July 24, 2017

What to look for when calculating deck load. As homeowners enter the summer months, many are looking into DIY projects that will allow them to upgrade their outdoor living space. … Read More

The Importance of Establishing Customer Expectations

June 16, 2017

Most anyone sho was trained in this business was taught at one point or another that, “the customer is always right.” Can’t you just hear it now, one of your … Read More

Why You Should Create a Contractor College

May 10, 2017

A good way to strengthen your relationship with some of your best customers is to help them train their own employees. That is one thing that we have done recently … Read More

Deck Basics

May 9, 2017

Thinking about starting a Contractor College at your lumberyard? Download this sample syllabus from LBM Journal and Bob Heidenreich at The Deck Store. Please register to download your free copy.