Remodeler Q&A: Cutting Edge Homes, Inc.
Sean Cutting – President
Last year’s sales: Over $10 million
Q: In order of importance, what are the top three things you look for from a supplier?
A: Quality, Quality, Quality. Quality of material is always our number one, two, and three of what we look for in a supplier. Attention to detail is also extremely important. Price is very relative based on the product and the service we are getting and how much time our project teams need to spend managing that vendor.
Q: Describe your best LBM vendor and why they are the best.
A: We are lucky enough to work with some phenomenal vendors. Our best vendors will meet with our project teams every other month to understand and align expectations and what they can do to help. This way we have a “Cutting Edge Homes” package ready at each particular vendor that makes the quoting process easier. We truly value that partnership.
Q: When was the last time you changed vendors and why?
A: We analyze vendor relationships on a bi-annual basis. It is important to us that our vendors feel it is a fruitful relationship for them as well. The best partnerships go both ways and communicate well.
Q: What is the number one problem that keeps you up at night?
A: We are constantly trying to align client expectations with the realities of construction and we are always trying to improve and refine our process.
Q: What do you see as your biggest opportunity?
A: There is a large market of clients in the metro Boston area who are willing to pay top dollar for a seamless construction project. We pride ourselves on “single source accountability.” We thrive on the challenge that the buck stops with us, but we cannot meet that challenge without great vendors.
Q: What do you wish LBM suppliers understood about your business?
A: Because we do fixed-fee budgeting, we are constantly pushing our vendors to understand that we need realistic pricing up front. After the recession, vendors would give bare bones pricing because they were afraid they would lose the business if they included everything. Because we minimize change orders to clients we must to have realistic pricing up-front.