White Paper: Seven Steps to Achieving Loyal LBM Customers
Seven Steps to Achieving Loyal LBM Customers
In this White Paper, you will learn about the economics of loyal customers.
- • Make customer service a top priority
- • Know your best customers—and treat them right
- • Set up your employees to succeed
- • Give employees permission to offer outstanding customer service
- • Differentiate with technology
- • Monitor and understand defections so you can prevent them
- • Offer incentives and rewards for loyalty
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